AI Concierge

Meet Mika, Your AI Concierge

Mika is not a chatbot, and she is not a third-party plugin. We designed and built her ourselves, right here at MarketKind. She is an in-house AI concierge that engages your website visitors, answers their questions, and converts them into real leads for your business. Available as an add-on for our Ignite and Inferno packages.

How It Works

Three Steps to a Smarter Website

We Learn Your Business

We train Mika on your services, your voice, and the questions your customers ask most. She becomes an expert on your business.

Mika Goes Live on Your Site

She appears as a friendly chat widget on your website, ready to greet every visitor the moment they arrive.

Leads Come to You

When a visitor is interested, Mika captures their info and sends it straight to your inbox. You wake up to warm leads.

See It in Action

A Conversation with Mika

Here is what it looks like when a visitor lands on your site and Mika takes over. No scripts, no decision trees. Just a natural conversation that turns curiosity into a lead.

Mika

Hi, do you do kitchen remodels?

Hi there! Yes, we specialize in full kitchen remodels, from design through installation. We work with all styles and budgets. What are you thinking about for your kitchen?

We want to update the countertops and cabinets. Maybe new flooring too.

That sounds like a great project. Countertops, cabinets, and flooring can completely transform a kitchen. The best way to get started is a free consultation so we can see your space and talk through options. Want me to set that up for you?

Sure, my email is maria@email.com

Perfect, I have passed your info along to the team. Someone will reach out to you shortly to schedule your free consultation. Thanks for stopping by, Maria!

Bilingual

Habla espanol? So does Mika.

Most AI chatbots only work in English. Mika is fully bilingual in English and Spanish, switching naturally based on how your visitor writes. No toggles, no settings, no awkward translations. Just a seamless conversation in the language your customer prefers.

Automatic language detection

Mika reads how your visitor writes and responds in the same language. No buttons to click, no menus to navigate.

Native-quality Spanish

Not a translation layer on top of English. Mika thinks and responds natively in Spanish with natural phrasing and warmth.

Reach more customers

Over 42 million people in the US speak Spanish at home. If your competitors can only greet them in English, that is your advantage.

Not a Chatbot

What Makes Mika Different

Most AI chat tools are off-the-shelf products built for customer support. We designed and built Mika from the ground up for one purpose: lead conversion. That distinction changes everything.

Typical Chatbots

Mika (AI Concierge)

Customer support tool

Lead conversion tool

Waits for problems

Proactively guides toward action

Success means deflected tickets

Success means captured leads

Generic knowledge base Q&A

Custom brand voice trained on your business

Off-the-shelf, you configure and manage it

Designed, built, and managed in-house by our team

How Mika Stacks Up

Most AI chat tools are built for enterprises or support teams, not small businesses trying to grow. Here is how Mika compares to the platforms you have probably seen.

	NICE CXone	ChatBot.com	Delight.AI	Mika
Starting price	$110/agent/mo	$19/user/mo	Contact sales	$40/mo flat
Built for	Enterprise call centers	Self-serve support teams	Enterprise retail and e-commerce	Small business websites
Setup	Complex implementation project	You build and configure it	Sales call required to start	We handle everything
Conversations	AI is a paid add-on	10/mo on starter plan	Token-based pricing	Unlimited
Primary goal	Support ticket deflection	Support automation	Omnichannel customer support	Lead conversion
Custom training	DIY knowledge base setup	DIY templates and flows	DIY configuration	We train it for you
Who manages it	Your IT team	You	Your team + vendor support	MarketKind (fully managed)

Built from the Ground Up

Mika Is Ours, and That Matters

Most AI chat tools are off-the-shelf products that get rebranded and resold. Mika is different. Our team designed and built her in-house, which means we control every part of the experience and can improve her based on what actually works for small businesses.

Purpose-Built

Mika was designed from day one for small business lead conversion. She is not a repurposed support tool or a generic chatbot with a new coat of paint.

No Third Parties

No white-label products. No plugins. No vendor lock-in. Mika runs on our own infrastructure, and you never have to worry about a third-party service changing terms or disappearing.

Continuously Improved

Because we built Mika ourselves, we can improve her based on real client feedback. When something works, we make it better. When something does not, we fix it fast.

Built for Small Business

Everything Your Website Needs to Convert

24/7 Availability

Mika never sleeps, never takes a day off, and never misses a visitor. Your website works for you around the clock.

Lead Capture via Email

When a visitor shows interest, Mika collects their information and sends it directly to your inbox. No dashboards to check.

Custom Brand Voice

Mika speaks the way you do. Warm, professional, and knowledgeable about your services. Visitors feel like they are talking to your team.

Conversation Guardrails

Mika only talks about your business. No competitor mentions, no off-topic tangents, no hallucinated information.

Privacy First

No visitor conversations are stored. The only data you receive is a brief summary, and only when the visitor chooses to send it.

Designed and Built In-House

Mika is not a white-label product or third-party plugin. Our team designed and built her from the ground up, and she integrates directly into your MarketKind website.

Hi! I am Mika, your AI concierge. How can I help you today?

See for Yourself

Mika is live on this site right now. Ask her anything about MarketKind and see how she works.

Quick Setup

Live on Your Site in Days, Not Weeks

Getting Mika up and running is fast and hands-off. We handle everything so you can focus on your business.

Day 1

We Learn Your Business

We gather details about your services, your customers, and the questions visitors ask most. A quick conversation is all we need.

Day 2

We Train and Configure Mika

Our team trains Mika on your business, sets up her brand voice, and configures her conversation guardrails.

Day 3

Mika Goes Live

We add Mika to your website and she starts greeting visitors immediately. You will see leads in your inbox that same day.

Common Questions About Mika

How long does setup take?

Most businesses are live with Mika within three days. We handle everything from training to deployment, so there is very little required on your end.

Can I control what Mika says?

Absolutely. We train Mika on the information you provide, and she only discusses your business. She will never mention competitors, make up information, or go off-topic. If you want to adjust her responses, just let us know and we update her training.

What if Mika does not know the answer?

Mika will let the visitor know she is not sure and guide them toward contacting you directly. She never makes things up. If a question comes up often that she cannot answer, we add it to her training.

Does Mika work on mobile?

Yes. Mika is fully responsive and works on phones, tablets, and desktops. The chat widget adapts to any screen size.

Is visitor data stored?

No. Visitor conversations are not saved or stored anywhere. The only information you receive is a brief summary, and only when the visitor chooses to share their contact details. No tracking, no logs.

Can I see what Mika is saying to visitors?

You receive a summary any time Mika captures a lead. Beyond that, individual conversations are not recorded or stored. This protects visitor privacy while still giving you the information you need to follow up.

Ready to Put Mika to Work?

Add Mika to your Ignite or Inferno package and let your website work for you around the clock.

Questions?